Frequently Asked Questions
How Can We Help You Travel?
Everything you need to know about booking with 1Una Travel and Tours. Still have questions? Message us anytime.
About Us
Is 1Una Travel and Tours a registered travel agency in the Philippines?
Yes. 1Una Travel and Tours is a duly registered Philippine travel agency (DTI Reg. No. 8136954, Business Permit No. 10823), based in San Pedro, Laguna. We partner with an established travel operator, giving you access to trusted airlines, hotels and tour providers.
How can I contact 1Una Travel and Tours for inquiries?
You can reach us anytime by email at 1Una.support@1unatravelandtours.com, by call, Viber or WhatsApp at +63 949 371 2264, or through Facebook Messenger. You can also send an inquiry on our website and we'll reply within 24 hours.
Where is 1Una Travel and Tours located?
We are based in San Pedro, Laguna, Philippines, and serve Filipino travelers nationwide and abroad — mostly online through Messenger, Viber and WhatsApp, so you can book wherever you are.
Packages & Destinations
Are all-inclusive tour packages available through 1Una Travel and Tours?
Yes. Most of our international packages are all-in from Manila — airfare, hotel, guided tours, meals and entrance fees in one price, with no hidden charges.
What tour packages do you offer for South Korea?
We offer several Korea packages, including Manila – Seoul 6D4N (from PHP 32,888), Manila – Busan 5D4N, and Incheon + Paju + Seoul 6D4N. All are all-inclusive and depart from Manila.
Do you have competitively priced packages to Hong Kong and Macau?
Yes. Our Hong Kong + Macau 4D3N package starts from USD 449 and includes airfare, a 4-star hotel, guided tours and transfers.
What destinations do you cover?
International: Korea, Japan, China, Hong Kong & Macau, Taiwan, Thailand, Bali, Vietnam and Europe. Local: Boracay, Palawan (El Nido, Coron, Puerto Princesa), Cebu and Siargao. We also offer international land arrangements (hotel + tours only) for travelers who book their own flights.
Visa Assistance
Does 1Una Travel and Tours provide visa assistance for trips to Japan?
Yes. We provide visa assistance for Korea, and Japan. We guide you through the exact requirements and help you prepare a complete, correct application.
Groups & Booking
Do you offer group discounts for family or barkada trips?
Yes. We offer special group rates for families, barkada, company outings, and church or organization trips — including destinations like Bali, Korea and Japan. The bigger your group, the better the deal. Message us your group size and destination for a custom quote.
How do I book, and how does payment work?
Send us an inquiry with your destination and travel dates, and we'll reply with an itinerary and quote within 24 hours. To reserve, you pay a deposit to our official account (you'll receive an official receipt), then settle the balance before departure. For your safety, we will never ask you to pay a different account.